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How to send a video for client review and get a clear approval

Client review goes wrong in email: notes with no timestamps, three people replying to different versions, and an “all good” that nobody can find a week later. A review link with notes on the frame and an approval button fixes most of it.

Updated 23 October 2026

In short

  • Send a review link, not a file: the client watches in the browser and leaves notes on the frame.
  • Protect it with a password, an expiry date and a watermark; keep downloads off.
  • Keep the team's own notes team only.
  • Ask for an explicit Approved or Needs changes, kept on the version.

Keep internal notes internal

Your team will have notes the client should not read (“they will hate this, try it anyway”). Mark those team only: they never reach anyone on a review link, not in the room, the exports or the note counts.

Versions in one place

Upload the next cut onto the same file, not as a new link. The client sees the latest, can compare it side by side with the last one, and notes from the previous round show whether they were dealt with.

Make the approval explicit

  1. 1Ask the client to mark the cut Approved or Needs changes, not to reply “looks good”.
  2. 2Keep the approval on the version it was given for, with who gave it and when.
  3. 3Export the notes as a list or a printable page with a picture of each moment for your records.

Questions

Can a client review a video without signing up?

Yes. A review link asks only for a name and email. The client can leave notes, draw on frames, reply, react and approve.

Can I stop a client downloading the video?

Yes. Downloads are off on a review link unless you turn them on, and a link can have a password, an expiry date and a watermark.

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